Terms and Conditions for Laundry Shop Owners By registering your laundry shop on this platform, you agree to comply with the following terms and conditions governing the use of the system and the services provided to customers. 1. Shop Registration Laundry shop owners must provide accurate and complete information during registration, including the shop name, contact information, service details, and pickup or delivery coverage areas. Shop owners are responsible for ensuring that the information displayed on the platform is accurate and updated. 2. Service Responsibility Laundry shop owners are responsible for providing the laundry services booked through the platform. These services include the pickup of laundry items, washing and cleaning of clothing, and delivery of cleaned items back to the customer. Shop owners must handle customer items with care and ensure that services are performed professionally and responsibly. 3. Booking Management Laundry shops must regularly monitor bookings received through the platform. Once a booking request is received, the shop is responsible for arranging the pickup and completing the laundry service. Laundry shops may cancel bookings when necessary, such as due to scheduling conflicts, operational limitations, or other valid reasons. 4. Pickup and Delivery Obligations If the shop offers pickup and delivery services, the shop owner is responsible for coordinating with customers regarding pickup and delivery schedules. The shop must ensure that laundry items are properly handled during transportation and returned to the correct customer. 5. Pricing and Service Information Shop owners must clearly specify the services they offer and the corresponding prices. Any changes to pricing or service offerings should be updated in the platform to avoid confusion for customers. 6. Payment Handling Laundry shops must follow the payment methods specified in their service listings. Shops may offer payment options such as: ●Full payment before service ●Partial payment before service with the remaining balance paid upon delivery (Cash on Delivery) Shop owners are responsible for properly collecting and managing payments from customers. 7. Royalty Fees The platform may charge a royalty fee or service commission for each booking made through the system. This royalty represents the platform’s service fee for facilitating bookings between customers and laundry shops. The royalty amount will be calculated and recorded within the system for each completed booking. Shop owners agree to comply with the royalty fee structure implemented by the platform. Failure to comply with royalty obligations may affect the shop's continued use of the platform. 8. Customer Property and Personal Belongings Laundry shops must handle customer clothing items responsibly during pickup, washing, and delivery. However, laundry shops are not responsible for personal belongings left inside clothing items, such as money, jewelry, electronic devices, or other valuables. Customers are responsible for checking their laundry before submitting items for service. 9. Service Delays Laundry shops should make reasonable efforts to complete services within the estimated time provided to customers. Delays may occur due to high workload, weather conditions, transportation issues, or equipment maintenance. Shops must communicate any significant delays to customers when possible. 10. Platform Role The platform serves as a booking management system that connects customers with laundry shops. The platform facilitates service bookings but does not directly provide laundry services. Laundry shops remain fully responsible for the services they provide to customers. 11. Changes to Terms The platform reserves the right to update these Terms and Conditions from time to time. Continued use of the platform after changes are made indicates acceptance of the updated terms.